DIGITAL PLATFORM
We Build Tools That Help People Help Each Other Let's make change
Turn Ideas Into Action
The Biling is where digital innovation meets social impact.
Bridging Humanity and Technology, with Purpose.
Smart Coordination
The Biling leverages standardized task flows and intelligent coordination to ensure every translation request is matched swiftly and effectively—because every kind act matters.
Analytics & Insights
We use data analytics to better allocate volunteer resources, ensuring every second of help reaches those who need it most—faster and smarter.
Always Within Reach
Our cloud-based platform enables instant access to translation help across the U.S., ensuring language is never a barrier—no matter where you are.
Safe & Trusted
Your words are safe with us. Every conversation is protected with care, empowering open communication and focused support.
FEATURES
Turning Language Into Connection
The Biling is a volunteer-powered nonprofit offering free phone translation services to Chinese speakers across the U.S. Whether it’s for medical visits, legal aid, or social services—we’re here to listen, and to help you be heard.
How We Work
We turn language into action—one connection at a time.
Submit a Help Request
Clients send in translation requests by phone or online, specifying their needs—whether it’s for a hospital visit, public services, or legal support.
Smart Volunteer Matching
Our platform matches each request to the most suitable volunteer based on language skills and availability.
Real-Time Interpretation
Volunteers connect via phone to offer real-time interpretation—ensuring clarity and compassion in every conversation.
Follow-Up & Feedback
Each interaction is logged for service improvement and volunteer recognition. Clients are invited to leave feedback for growth.
Impact at a Glance
Our Impact in Numbers
From language barriers to human connection—these numbers represent real lives touched through The Biling.
FEEDBACK
What People Say About The Biling
“Calling the hospital made me so nervous because I couldn’t understand anything. The Biling connected me with a volunteer in seconds—they helped me explain my symptoms clearly. I felt heard for the first time.”
“During my asylum interview, I had no idea how to explain my case in English. A volunteer interpreter from The Biling stayed on the line and helped me speak from my heart. I will never forget that.”
“My daughter’s school called about an emergency and I couldn’t understand them. The Biling interpreter joined the call and helped me handle everything. I was able to protect my child because of them.”
“Volunteering with The Biling reminds me why I learned Chinese in the first place—to be useful. It’s not just translation, it’s being there for someone when they really need it.”
